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Speech pathologists: let’s improve our progress notes to help our clients – and ourselves

Why it matters:

Writing good file/progress notes of our consultations is:

  • required by our Professional Standards, Code of Ethics, Statutory Code of Conduct and NDIS Code of Conduct; and
  • helpful if a complaint is made against us or if we are sued, e.g., for professional negligence.

Case in point:

D Lane v Northern NSW Local Health District [2013] NSWDC 12 

Zoom in:

Good progress notes are:

  • accurate;
  • objective;
  • respectful;
  • contemporaneous;
  • up-to-date;
  • legible;
  • complete; 
  • securely-stored; and 
  • kept for at least the minimum period required by law (e.g. in NSW, 7 years after last service or when a child client turns 25, whichever is later).

Yes, but:

Good note taking takes time and energy. You need a system to ensure progress note-taking fits into your daily workflows and doesn’t get on top of you. 

Go deeper:

To read more about our progress note system, check it out here.

Read more:

Our Progress Note System 

D Lane v Northern NSW Local Health District [2013] NSWDC 12

Australian SLPs: do you store progress notes in a cloud-based practice management system? 

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