Why it matters: Writing good file/progress notes of our consultations is: Case in point: D Lane v Northern NSW Local Health District [2013] NSWDC 12 Zoom in: Good progress notes are: Yes, but: Good note taking takes time and energy. You need a system to ensure progress note-taking fits into your daily workflows and doesn’t…
We’ve had quite a few requests for this one! So, last week, we sat down with the National Disability Insurance Scheme (Complaints Management and Resolution) Rules 2018 and drafted a policy template designed to help you meet its requirements. Having such a policy is a condition of registration – and something NDIS providers can expect to be…
As healthcare workers, we share the responsibility to ensure we are delivering health services in a professional, safe, and ethical manner. This week, we attended a very practical workshop hosted by Tony Kofkin and his colleagues from the Health Care Complaints Commission NSW (the ‘Commission’) to better understand the role of the Commission and its…
Reputable cloud-based practice management systems, like Cliniko and HealthKit, are becoming more sophisticated. Many Australian SLPs in private practice are using them to store client progress notes. I’m all for using systems to save time and money. And it’s hard to ignore the (as yet, unrealised) dream of a paperless clinic. But if you are using or planning to…
Here’s the scenario: you find out a client is receiving an unconventional and risky treatment from an unregistered health practitioner and you’re worried that the treatment is harming your client. What should you do? 1. First some background (a) In Australia, speech pathologists are not “registered health practitioners” Speech pathologists are unregistered health practitioners. This…
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