Health Care Complaints Commission: 13 tips for speech pathologists
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Australian speech pathologists: 13 things you should know about health care complaints and the Health Care Complaints Commission

As healthcare workers, we share the responsibility to ensure we are delivering health services in a professional, safe, and ethical manner. This week, we attended a very practical workshop hosted by Tony Kofkin and his colleagues from the Health Care Complaints Commission NSW (the ‘Commission’) to better understand the role of the Commission and its…

Speech pathologists in private practice: do you know about these free resources?
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Speech pathologists in private practice: do you know about these free resources?

As a profession, speech pathologists are generous to a fault. I’ve discovered that most speech pathologists (including very senior academics and over-worked clinicians) are delighted to share their knowledge with those of us in private practice. The key challenge is connecting the dots: carving out the time to find and filter the research, and to…

How can we make speech pathology private practice more ‘hospitable’ for our staff and ourselves?
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How can we make speech pathology private practice more ‘hospitable’ for our staff and ourselves?

Workplace stress! 1. Most private practice owners feel it In a typical month, we might experience cash flow issues caused by late payments and unexpected bills, fake and anonymous online reviews, unexplained spikes in ‘failures to attend’, data privacy challenges, client complaints, social media ‘run-ins’, the odd family law-related subpoena, glitches in clinic and business…

For struggling school kids, what's the difference between seeing a speech pathologist and a tutor?
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For struggling school kids, what’s the difference between seeing a speech pathologist and a tutor?

Over the years, parents have asked me this a few times. I’ve also been asked why speech pathologists are allied health workers; whereas most tutors come from teaching or education backgrounds. Clients and their families should be fully informed about this stuff. So here’s my attempt to answer these tricky questions, recognising others may have different views:…

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