As we approach the holiday season, a few reminders:
- NDIS participants have a right to timely and appropriate support.
- Planned interruptions to services should be announced ahead of time, explained and agreed with participants ahead of time.
- When needed for the safety, health or wellbeing of a participant, alternative arrangements should be in place to support them over the break.
- To avoid miscommunication and client frustration, it’s a good idea to give all clients and the general public plenty of notice about your holiday opening hours.
Here’s what we say:
Read more: NDIS Practice Standards and Quality Indicators (Version 4), Core Module 2.
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