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A new client calls you and books an appointment. Great! You’ve logged their essential information with your phone intake form. Even better. What next?
Use this template to confirm the details of your client’s first appointment in writing.
Designed to reduce failures to attend, confirm assessment fees, answer frequently asked questions about your clinic and other logistical details.
This resource is available in PDF and Word formats.
Our one-page business plan for Australian private practice speech pathologists is designed to be useful and practical. We made it to focus you on the key things you need to consider to plan your practice.
We’ve also supplemented the one-page plan template with a 10-page business planning kit that we think will help you to understand and then complete the plan and – more importantly – get going with your practice-building and launch!
The business planning kit is made available as a PDF, and the business plan is made available as a PDF and Word document.
I use this Word document template to develop social media content. It’s designed to help you plan future content for your blog, website and/or social media channels.
It enables you to focus on the type(s) of clients you are looking to attract and help, to find opportunities to showcase your special skills and passions, and to take away some of the “what should I write next” pressure by zeroing in on what your ideal clients are looking for from their speech pathologist.
Requests, invitations, acceptances and thank you notes are not hard to write, but can take time to craft professionally.
This pack of template letters, which can be easily adapted for emails, is designed to make the process much easier.
Child safety is the most important obligation of NDIS providers and health providers who work with children.
This 16-page Child Safety Code of Conduct and Policy template (made available in Word and PDF versions) is designed to help NDIS providers and health providers to respond to, and implement, the National Principles for Child Safe Organisations published by the Australian Human Rights Commission, as a step toward becoming a child safe organisation.
Note: this template has not been written with any particular legislation of South Australia in mind and we make no representation about it being in compliance with any particular piece of South Australian legislation.
This simple client file register means you have the details of all your clients (including name, file number and status) in the one place. This resource is available in Word and PDF formats.
Never forget a client’s file number again!
The phone rings, you pick it up, and suddenly your mind goes blank. Not the way to win clients.
We’re delighted to introduce our newly revised, Google form client phone intake for children and adolescents.
Simply click the link in the downloaded PDF, save it to your Google Drive, add your branding, and use “as is”; or edit the form to add, subtract or change any of the questions.
We’re delighted to introduce our new client questionnaire for adults.
We’re delighted to introduce our newly revised, strength-based, client questionnaire for children and adolescents.
This template gives you a structured way to review and close your files before putting them into storage.
Its “tick-the-box” format means you don’t forget any important steps, like returning original documents to clients.
Sometimes, we all make silly mistakes.
When the facts are known and stakes are low, we should be quick to acknowledge our mistake and to apologise for it. That’s what this template is designed to do with two apology letters.
When more serious complaints are made about your service or staff, care must be taken to manage them.
This template is designed for a Speech Pathology Practice with a Complaints Management Policy. It acknowledges receipt of the complaint and promises it will be investigated by the Complaints Officer (often a member of senior management).
Related Product: Complaint acknowledgment and apology letters.
This Confidentiality Deed Poll Template:
You should consult with a lawyer if you have any questions about its terms or legal effect.
This template is designed to help you communicate price rises sensitively and professionally to your existing clients, well-ahead of the price rise, so that your clients can make informed decisions about their care going forward.
Repeated, unexplained or poorly explained failures to attend are unfair to your other clients and undermine your profitability.
This notice (which can be sent by email or letter) is designed to notify clients that they have breached your booking and cancellation policy and that you are therefore discharging them from your service or clinic.
Thinking about starting your own speech pathology private practice? Already started, but struggling to get the business side up and running properly? Want your business to be both ethical and profitable from the get-go?
If so, download our free ebook, detailing the five steps we took to launch our practice successfully.
This template pack includes a sequence of letters designed to get you paid without upsetting your clients.
The letters start with an informal “gentle reminder”, gradually progressing to more formal letters that set the scene for debt collection action as a last resort.
***PLEASE NOTE: This policy was written prior to the COVID-19 lockdowns in NSW, Victoria and other places in 2021. We will update the policy once relevant rules/guidelines have been issued. If you would like us to let you know once the updated policy is available, please email us at hello@speechiesinbusiness.com.au. Thank you.***
In many jurisdictions, speech pathologists in private practice must have an infection control policy.
This policy template covers management guidelines and precautions for staff when potentially exposed to infection risks.
Seeking written consent before you start therapy gives you an opportunity to have an open conversation with your client’s parent or guardian about assessment findings, treatment alternatives, expected benefits, risks and factors that may affect outcomes (like attendance and home practice).
This short form consent is designed to help you get consent and to prompt that important discussion with your clients and their families.
This letter template is designed to introduce you to a potential source of referral: local doctors.
It can also be easily adapted for others, e.g. medical specialists and other allied heath professionals. It is available in both Word and PDF formats.
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