Online review sites are fairly new in speech pathology and healthcare generally. Australian examples include Whitecoat and the NDIS-inspired Care Navigator. Negative reviews hurt Negative reviews on sites like these – or on social media platforms like Twitter and Facebook – hurt. They may make us angry, anxious, embarrassed, sleepless – even sick. They can decimate…
A. We’re all fortune-tellers Everything in speech pathology – from assessing a client’s needs, delivering therapy, deciding to start or close a practice or service, or hiring staff – involves forecasting. The art and science of forecasting has been a hot topic in Australian speech pathology this year as many of us participate in the Speech…
Unlike many of our fellow allied health professionals, speech pathologists aren’t registered health practitioners in Australia. If we want to be respected in the same way as physiotherapists and occupational therapists – and I think we do – we need to be at least as professional as the regulated health professions. Regulated health practitioners, like…
Word of mouth can build your practice. Or destroy it. Are you always meeting or exceeding your clients’ expectations of your service? If not, are you doing enough to manage them? Over the years, I’ve reviewed thousands of consulting and other service contracts. I’ve also been embroiled in several disputes (for clients!) that boiled down…
In a world that, increasingly, seems to reward wannabes, amateurs and charlatans, “Turning Pro” in any field of work is hard. Staying Pro is even harder. In this, our third and final instalment, we give speech pathologists 9 more tips to do just that. Here are Parts 1 and 2 to check out. On with the tips!…
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