Failure To Attend Discharge Notice

Repeated, unexplained or poorly explained failures to attend are unfair to your other clients and undermine your profitability. It’s one thing to have an FTA Policy; it’s another to enforce it. And, if you don’t enforce your policy when needed to protect your other clients and your business, you may as well not have one.

This notice (which can be sent by email or letter) is designed to notify clients that they have breached your booking and cancellation policy and that you are therefore discharging them from your service or clinic.