Letter turning down a client (politely)

Description

Being a true professional means knowing what you don’t know. As the profession develops, our scope of practice keeps expanding; and it’s nigh on impossible to keep up-to-date with every area of the profession – particularly if you usually work in only a few areas of practice.

This template is designed to help you – politely – turn down a client where you don’t feel competent to deliver first rate care for the client’s specific needs. We’ve found clients usually respond very positively to it.